Refund Policy for Sabi Learn Online
Effective Date: February 2025
At Sabi Learn Online, we are committed to providing high-quality educational content. If you are not satisfied with your purchase, we offer the following refund policy for our services and courses.
1. Eligibility for Refunds
Refund requests will be considered under the following conditions:
- Course Access: If you have not accessed the course materials (videos, downloads, etc.) or if you request a refund within a certain period (typically 7 days) of purchase, you are eligible for a refund.
- Quality Issues: If there is a technical issue with the course or content that prevents you from using it, and we are unable to resolve it, you may be eligible for a refund.
Refunds are not applicable if:
- The course content has been fully accessed or downloaded.
- The course has been completed in its entirety.
- You request a refund after the time period for refunds has expired.
2. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at [email protected] with the subject line “Refund Request.”
- Provide your order number, purchase date, and a brief explanation of the reason for your refund request.
- We may request additional information to process your refund.
3. Refund Process
Once your refund request is submitted, we will review it and notify you within [insert number of days, e.g., 5-7 business days] regarding the status of your request. If your request is approved, the refund will be processed to your original payment method.
Please note that refunds may take several days to appear on your account, depending on the payment provider.
4. Exceptions
- If you are facing a technical issue with the website or course materials, we will work with you to resolve the problem. If we cannot resolve the issue, we may offer a refund or alternative solution.
- If you have enrolled in a subscription or membership program, different refund policies may apply based on the specific terms of that program. Please refer to the individual subscription or membership terms.
5. Changes to This Refund Policy
We reserve the right to update or change this Refund Policy at any time. If we make any significant changes, we will update the “Effective Date” and notify you via email or through a notice on our website.
6. Contact Us
If you have any questions about our refund policy, please contact us:
